Some may question whether emotions even have a place in the business world. Yet, it is only natural to experience the highs and lows of emotions throughout the day, even while on the job. In fact, being in touch with one’s emotions can be even more of an asset than a detriment. Through the identification of one’s emotional intelligence (EI), one can recognize their own response patterns and triggers. By understanding and further developing one’s EI, professionals can leverage this to improve their effectiveness on the job. For leaders in particular, a variety of strengths and opportunities can be created to transform their professional and personal potential. Here are 5 ways to apply a leader’s EI in the workplace:
1) Creation of a corporate culture: Leaders strive to create a culture which inspires trust and where employees can strike a balance between their work and personal life as well.
2) Formation of teams: The mood of a leader can set the tone for a working group, influencing the emotion of the overall team.
3) Deterrence for underperformance: Those leaders who have high EI will generally be more successful in recruiting candidates who are a good fit, thereby engendering cost-savings for employee turnover.
4) Establishment of performance criteria: A leader can reinforce and encourage the specific actions and behaviors that have been identified as leading to success on the job: optimism, self-assurance, and self-assessment.
5) Management of crises: During a crisis, leaders are often judged on their empathy and ability to connect rather than on their sense of practicality or logic.
While leaders are supposed to guide their employees in business-related matters, they must also employ the use of EI principles to continually influence, motivate and empower their staff.