Acra Training
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LET’S FACILITATE

Calling a group of people to a meeting is the easy part.  Running the meeting is quite another. For a meeting to be effective and productive, it must be well organized, have clearly defined objectives, and follow a certain process.  Otherwise, it can be considered to be a complete waste of time by the participants.  In fact, a business meeting is intended to not only inform, but also to provide a platform for debating certain issues or problems in order to reach an agreement or solution.  With uninterrupted time being an extreme commodity in the workplace, administrators and employees sometimes feel pressured to rush through meetings, and ultimately leave feeling that the overall experience was unproductive.

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Posted in Blog
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THE KEY TO MANAGING CUSTOMER EXPECTATIONS

Technology now pervades every aspect of our lives – from the workplace to the home.  We simply cannot escape the incredibly strong pull that technology has upon us.  With that, comes an inordinate amount of expectation regarding the technological tools upon which we have come to rely.  If anything goes haywire, we immediately contact an IT professional to remedy the situation ASAP!

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Posted in Blog
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PASSWORD INTERRUPTED

Gone are the days in which you could easily set up your password by entering your unique birthday as a two-digit month, day, and year.  Nowadays, given the heightened need for online security, setting up a password has become somewhat of an art.   In the current password driven world, it is increasingly necessary to invent strong passwords for accessing your preferred websites and online accounts.

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Posted in Blog
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SOFTWARE MADE SIMPLER

Some of us still remember having to load software onto our computers with numerous floppy disks, then hard disks, and eventually with CD-Roms.  This eventually came to be known as software as a product.  But that is all a thing of the past, thanks to service providers who have facilitated the distribution of software over the Internet.

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Posted in Blog
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WORKING WITHOUT E-MAIL

Until recent times, the telephone was one of the primary means of communicating in the office.  As technology progressed, office communication began evolving to include the use of fax and e-mails.  Originally intended to keep employees in constant (written) communication, e-mail is now being blamed for hindering worker productivity. Read more ›


Posted in Blog