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Assertiveness Skills

Overview

  • Course Code: P11B
  • Duration: 2 days
  • Price: $1095

    • This 2-day training course involves participants in realizing their own rights and the right of others in the workplace. Practical activities allow delegate to practice expressing their views, opinions and ideas and to listen to the views, opinions and ideas of others. Delegates will also learn to recognize differences and when not to be assertive.

    AudienceTop Of Page

    Anyone who feels they need to be more personally effective in one to one or group situations, making requests, expressing personal opinions or coping with criticism effectively.

    TopicsTop Of Page

    • Feedback and Support
    • Communications Theory
    • Transactional Analysis
    • Changing Behavior
    • Assertiveness
    • Assertiveness Techniques
    • Action Plans