Course Code: ORO09
Duration: 2 days
Studies show that effective writers spend 40% of their time planning projects, 25% of their time writing, and 35% revising and editing; inefficient writers spend more time overall on projects and tend to be less satisfied with the results. Why? They spend too little time planning and too much time tinkering. To become an effective and efficient writer, you need to harness the writing process. Effective Business Communication Skills Program helps professionals reacquaint themselves with old, forgotten rules; meet some new ones and discover their communication strengths. The program is interactive, has group discussions and exercises to teach practical and applied grammar, structure, mechanics and writing styles that go beyond the fundamentals taught in school or most writing classes.
At this program's conclusion, participants should be able to:
- Focus on their purpose and audience
- Strike the appropriate tone in written communication
- Determine research gaps
- Create detailed outlines
- Properly structure emails, letters, proposals, reports and web content
- Write one section at a time (for longer documents)
- Avoid common spelling mistakes and grammar errors
- Revise documents to make them as powerful and effective as possible.
- Develop a clear and concise writing style.
- Eliminate jargon, clichés, wordiness, redundancy and antiquated phrases.
- Learn how to get to the point early in the message.
The following outline highlights some of the course's key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the sessions.
- Introduction to written communication skills
- Defining aims and thinking about the reader
- Techniques for getting started
- 5 Step Writing Process: planning, research, outline, creation and revision/ editing
- Practice using the 5 step writing process to improve written communication skills
- E-mail- structure, etiquette and tips
- Writing procedures
- Style, tone and language
- Sentence and paragraph structure
- Grammar, punctuation and spelling