Overview
Being a technical manager is hard enough, but managing the testing process is a unique challenge, requiring judgment, agility, and organization. The course covers the essential tools, critical processes, significant considerations, and fundamental management skills for people who lead or manage development and maintenance test efforts. It describes the development and use of the test plan, the test system, the bug tracking database, and the test tracking spreadsheet. It covers the “people skills” needed to define your test team, hire the appropriate people, manage that team’s relationships with peers and managers, and distribute test work to other participants. Finally, the course addresses the contextual issues of test projects, such as the economics of testing, the test effort within the project.