This is an intensive five‐day course that includes the official accreditor’s certification exam.
Students must complete at least 12 hours of personal study by reviewing the Service Transition publication prior to the course start and allowing for a minimum of 90 minutes of study per evening during the course.
The RCV course and exam are very challenging. Upon registration for the course, students will be provided with a precourse reading list. Students will be expected to read the sections listed from the appropriate ITIL book – Service Transition – before the first day of class.
Note: This ITIL publication is NOT included with the course but can be purchase from email@example.com.
This course forms part of the ITIL Intermediate qualification program. Successfully passing the 90 minute in‐class exam, consisting of 8 complex, multi‐part, multiple‐choice, scenario‐based, gradient‐scored questions leads to the ITIL Intermediate Service Capability Certificate: Release, Control & Validation. The pass mark is 70% (28/40).
Successful completion of this course and exam provides 4 points of the necessary 15 ‘electives’ to achieve the ITIL Expert certification (2 points for Foundation and 5 points for Managing Across the Life Cycle are mandatory).
Note: The Lifecycle course ‘Service Transition’ and the Capability course ‘Release, Control & Validation’ have a significant amount of overlap of topics and therefore, in the interests of achieving the broadest possible education, it is NOT recommended that both feature in the selection of courses taken in order to acquire the points necessary for the award of ‘ITIL Expert’ status – even though all points acquired will be credited.
Each student will receive a full color course binder containing lecture notes, in‐course exercises and answers, homework, practice questions and a practice exam. The Release Control and Validation ITIL Intermediate Capability Handbook will be provided when published. All materials are distributed on the first day.
All DIYmonde instructors are fully qualified and accredited by the appropriate examination board.