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Negotiation Skills for IT

Overview

  • Course Code: P08R
  • Duration: 2 days
  • Price: $1095

    • Develop your effectiveness as a negotiator and gain insight and understanding about your personal negotiation style. Learn how to improve and practice the skills and behaviours that will maximize your negotiation effectiveness. Learn how to achieve win/win results. Participants gain theoretical and practical experience through a combination of discussion, workshops and negotiation role-play.

    ObjectivesTop Of Page

    Participants of this seminar will learn how to:
    • Develop an effective plan and strategy for any negotiation
    • Know when and when not to negotiate
    • Negotiate face-to-face, on the phone, and through e-mail
    • Become more persuasive
    • Develop a common negotiating language with the other parties
    • Use techniques that elicit information from the other parties
    • Identify and work with client and employee behaviors styles to maximize closure
    • Recognize interests and issues to avoid unnecessary positions
    • Neutralize manipulative tactics
    • Minimize conflicts and deadlocks both internally and externally
    • Coordinate negotiations within client organization
    • Meet business objectives by focusing on planning rather than tactic

    TopicsTop Of Page

    • What is Negotiation?
      • Elements in the negotiating process
      • Different types of negotiating
      • What makes a successful negotiation
    • When do we use different types?
      • Recognizing what approach is appropriate
      • Effective Negotiating – overview
    • What are personality types?
      • Different ways of identifying people and their styles
      • How to understand your own styles
    • What are the different conflict management styles?
      • How to apply this knowledge in negotiating
    • Developing skills to improve how you negotiate
      • Preparation and analysis - understanding
      • Planning the negotiation – anticipating
      • Conducting the negotiation - agreeing
    • Applying negotiating skills in different situations
      • Face to face negotiation
      • Telephone negotiation
      • Negotiating by e-mail or letter