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Problem Solving and Decision Making Techniques in IT

Overview

  • Course Code: OR04R
  • Duration: 2 days
  • Price: $995
  • This one-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.

    AudienceTop Of Page

    Anyone whose work involves solving problems and making decisions.

    TopicsTop Of Page

    • Solving Problems
    • Brainstorming
    • Metaplan
    • Your Mind is Better than You Think!
    • The ‘Fishbone Diagram’
    • Force-Field Analysis
    • The Six Thinking Hats
    • Decision Making
    • Tools of the Trade
    • Group Decision-Making
    • Ten Decision Life-Savers

    PrerequisitesTop Of Page

    No previous formal knowledge or experience of Decision Making is required.