Improving your writing skills enhances your productivity and effectiveness: skilled writers can produce more effective documents and systems development deliverables in less time. Better requirements, specifications, letters, and proposals mean stronger relationships with end users and better internal communication means more effective and efficient decision-making. This course also offers an opportunity for you to build your presentation effectiveness and gain confidence in presenting to an audience. You will learn how to present your ideas persuasively and effectively to any size audience, and how to organize and plan your presentation to achieve maximum effect.
BABOK Reference: This course is outside the IIBA guidelines. However, many organizations require that Business Analysts have excellent writing skills. This course was developed to support those activities.
We recognize that people learn best by doing, and this course features a tremendous amount of hands-on workshops. It includes mini-lectures, small- and large-group discussions, scenario analysis, and lots of exercises. It is highly interactive to reinforce what is taught and includes peer editing in a non-threatening environment.