Course Title: Essentials of Leadership in Testing
Course #: STQ18
Duration: 2 days
Overview:Test/Lead offers solutions and techniques available to Test Leads and QA Managers in the challenges they face in managing Quality Assurance and Testing within their organizations.
Description:This course will present techniques so you can:
- Review the Software Development Testing Life Cycle (SDLC)
- Distinguish between leadership and management
- Understand and conduct risk analysis
- Organize the test environment
- Learn the documentation structure of the test effort
- Measure the test effort
- Organize the project team: roles and responsibilities of members, staff selection and training
- Realize the methods and activities that will contribute to continuous learning
- Process Overview
- Review SDLC and role of testing within
- Scope of work of Test Lead, QA Manager
- Leadership and Management Concepts
- Leadership vs. management in SDLC
- Influential management styles
- Building effective relationships
- Maintaining effective communications
- Justifying resources (ROI)
- Maintaining high performance teams
- Risk Analysis
- Estimating contributing risk factors in testing
- Scope of risk: project-wide & component basis
- Test Environment
- Definition and organization
- Technical requirements
- Configuration management
- Change management
- Test tools
- Technical problem management
Topics:
- Testing Strategy and Documentation Structure
- Documentation structure of the test effort
- Addresses document points to be met
- Stakeholder identification
- Communication
- Management
- Metrics and Measurement
- What and why are we measuring?
- Relation to testing, development and management
- Test Team Organization
- Roles and responsibilities of team members
- Staff selection & training
- Team organization as it relates to test strategy, risk assessment and leadership concepts
- Continuous Learning: Building on Your Successes
- Methods and activities that contribute to continuous learning
- Building influence as leader and improvement of test process
- Lessons learned from evaluation of project plan, test report, staff performance and customer surveys
- Guidelines for professional and process improvement reviewed
Audience:
- Individuals with responsibilities such as:
- Test/Quality Leads
- Test/Quality Managers
- Quality Executives