Implementing Defect Tracking Tools

Course Title: Implementing Defect Tracking Tools

Course #: STB16

Duration: 2 days
    
Overview:

A fundamental duty of software testers is to track, monitor, and report on the status of testing activities - especially the number and type of defects ("bugs") encountered during testing. Basic information such as a defect number, description, and test logs, where occurred, etc. must be collected along with aggregated data such as metrics and trend analysis.

This course examines the methods by which software testers can accomplish defect tracking. From simple solutions using spreadsheets to commercial off-the-shelf solutions, we will review what is desirable in a defect tracking system and what the challenges when implementing them are.

The course will provide an overview of best practices as well as look at several commercially available packages.

Description:

Upon completion of this course, participants will be able to define:

• Define the Defect Tracking Life Cycle
• Describe and define defect classification methods
• Prepare written procedures for project teams
• Document and establish defect reporting mechanisms
• Establish metrics for measuring testing rates
• Identify and evaluate commercial off-the-shelf defect tracking software

Topics:

• Define the Defect Tracking Life Cycle
• Define Defect Classification Methods
• Setting Up Reporting Mechanisms
• Defect Tracking in Dynamic Environments
• Setting up Cost Models for Assessing Defect Impact
• Defect Tracking Commercial Packages

Audience:

• Information Technology or Software Development Project Managers
• Product Managers and Product Implementation Teams
• End User Project Managers
• Business Analysts
• Information Technology Managers & Supervisors
• System Developers and Project Team Members
• Consultants and Project Auditors

Prerequisites:

None