The ITIL V3 Intermediate Certifications test your knowledge in specific ITIL processes. Those people taking Intermediate training and certification will learn processes at a deeper level and gain the knowledge to implement the processes.
ITIL Intermediate Certifications replace ITIL Practitioner Certifications, which are related to V2.
It is mandatory to have ITIL V3 Foundation Certification before taking an ITIL Intermediate Certification.
Available Certifications and Courses
The ITIL V3 Intermediate Certifications are comprised of 9 individual Certification courses split among two streams/modules: Lifecycle and Capability.
The Lifecycle stream consists of five modules/certifications which focus on the Service Lifecycle and are concerned with management and control rather than design and implementation.
The Capability stream consists of 4 modules/certifications which focus on the design and implementation of ITIL processes.
LIFECYCLE CERTIFICATION COURSES
ITIL Intermediate: Service Strategy
ITIL Intermediate: Service Design
ITIL Intermediate: Service Transition
ITIL Intermediate: Service Operation
ITIL Intermediate: Continual Service Improvement
CAPABILITY CERTIFICATION COURSES
ITIL Intermediate: Release, Control, and Validation
ITIL Intermediate: Planning, Protection, and Optimization
ITIL Intermediate: Operational Support and Analysis
ITIL Intermediate: Service Offerings and Agreements