Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127

Warning: strtotime() [function.strtotime]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 126

Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/acratrai/public_html/wp-content/themes/_classes/LandingPage.php on line 127
ITIL

ITIL

The ITIL V3 Intermediate Certifications test your knowledge in specific ITIL processes.  Those people taking Intermediate training and certification will learn processes at a deeper level and gain the knowledge to implement the processes.

ITIL Intermediate Certifications replace ITIL Practitioner Certifications, which are related to V2.

It is mandatory to have ITIL V3 Foundation Certification before taking an ITIL Intermediate Certification.

Available Certifications and Courses

The ITIL V3 Intermediate Certifications are comprised of 9 individual Certification courses split among two streams/modules: Lifecycle and Capability.

The Lifecycle stream consists of five modules/certifications which focus on the Service Lifecycle and are concerned with management and control rather than design and implementation.

The Capability stream consists of 4 modules/certifications which focus on the design and implementation of ITIL processes.

LIFECYCLE CERTIFICATION COURSES

ITIL Intermediate: Service Strategy
ITIL Intermediate: Service Design
ITIL Intermediate: Service Transition
ITIL Intermediate: Service Operation
ITIL Intermediate: Continual Service Improvement

CAPABILITY CERTIFICATION COURSES

ITIL Intermediate: Release, Control, and Validation
ITIL Intermediate: Planning, Protection, and Optimization
ITIL Intermediate: Operational Support and Analysis
ITIL Intermediate: Service Offerings and Agreements


 











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