Training & Consulting, IT Training

Business Process Modeling

Duration: 2 days Virtual Date: July 5-6th Location: ___ Category: Tag: N/A


Product Description

This is a hands-on practical workshop in business process modeling using workflow models and state machine diagrams (also known as Harel statecharts) to describe the sequencing of events for a business or IT process.  Trainees step through a complex real-life case study, learning not only how to draw the diagrams but how and when to effectively use the techniques during a projects’ life cycle. Trainees learn how to use business process diagrams to model existing and to-be processes, to define workflow for business use cases, to supplement the documentation of system use cases and to define lifecycle rules for business objects.  The course covers the 2 most popular standards for business process modeling: Unified Modeling Language (UML) and Business Process Modeling Notation (BPMN).



  • Course Objectives
  • Intended Audience
  • Course Materials
  • Essential Concepts for Process Modeling
    • Business and System Use Cases
    • Objects and Classes
    • Workflow Modeling and Objects
    • Business and System Models
    • Putting It All Together (Overview Case Study)
    • General Guidelines for Business Process Modeling


  • Activity Diagram: Modeling processes in a single organization
  • Quick Start to Process Modeling using Business Process Modeling Notation (BPMN): 25 Key Symbols
  • Modeling Processes That are More Complex
    • Internal (Private) vs. External (Public) process models
    • Communicating between processes
    • What to do when the model won’t fit on one page
    • Modeling Sub-processes
    • Modeling actions taken to correct errors
    • Modeling data passed between activities
    • Modeling data and messages passed between organizations, systems
    • Modeling Data Tables
    • Modeling repeated activities
  • Best Practices for Using the 2 standards over the lifecycle
    • Pros and cons of each standard
    • Practical considerations
    • Best practices
    • Specific guidelines for using the standards over the lifecycle
  • Process Analytics, Metrics and Supporting text
    • Augmenting the Model with Text
    • Adapting the Presentation for the Audience
    • Documenting Activities
    • Documenting Pre and Post-Conditions for the process
    • Documenting Metrics
    • Key Process Metrics
    • Key Flow Metrics
    • Key Event Metrics
    • Key Object Metrics
  • Course Summary
  • Course Review
  • Further Reading



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