Consulting, IT Training, Agile, Business Management,

Testing and Quality Assurance for the BA and QA

Duration: 2 days virtual Date: TBD Location: ___ Categories: , Tag: N/A


Product Description

Learn how QA responsibilities are distributed between the BA and QA professional over the project lifecycle.  As you follow a project from initiation through to deployment and operations, you’ll learn and experience how BA and QA artifacts and activities fit together over the SDLC as you apply the V-Model. You’ll develop techniques to improve requirements-writing skills to create testable requirements, and acquire hands-on experience using essential V&V (Verification and Validation) techniques. The course includes use-case scenario testing, creation of the QA Plan, functional and non-functional (system) testing, QA metrics, Acceptance Testing, Decision Tables and Structured Walkthroughs, and incorporates BABOK 3, Six Sigma and Structured Testing guidelines. 


  • Projects are frequently behind schedule and over-budget due to the numerous times software must be revised until it matches the needs of users.
  • Most of these revisions can be traced to errors or omissions either:
  • In the business requirements documentation (the original agreement with the developers), or,
  • Due to bugs in the code.
  • Not only does this increase project costs and turnaround times, but when the software is exposed to the customer, poor quality erodes customer confidence.
  • By effectively employing Quality Assurance techniques, the BA and QA professional are able to improve project outcomes, by:
  • Verifying throughout the life cycle that the project does not stray from customer expectations.
  • Performing extensive and well-targeted tests on the software before it is released.

What makes this course stand out from the competition?

  1. Six-Sigma: Our course incorporates the most popular, current and effective QA approaches, including Six-Sigma.
  2. The Job Aids: Each trainee receives invaluable Job Aids for use back at the office, including a complete test plan, test case template and a guide for Structured Walkthroughs.
  3. Full life cycle QA: The trainee learns through practice what QA deliverables to create at each stage of a project and how all of the resulting artifacts connect to each other to support QA over the SDLC.
  4. Experience: Our course is written and delivered by professionals with extensive practical experience in Quality Assurance for IT projects.


  • Business Analysts
  • QA Professionals: QA Analysts, Testers, and their managers
  • Business users and developers who need to be able to test computer systems from a business and user perspective.



Class Format:

Trainees work in teams, developing a case study by performing Six Sigma and other QA activities over the course of a project.  The instructor introduces each step by reviewing techniques required at that stage. Working individually or in groups (as appropriate for the step), trainees perform QA activities and create QA deliverables, with the instructor acting as mentor. After each step is completed, the instructor takes up common issues arising during the workshop.


  • Upon completion of this course, you will be able to:
    • Gain hands-on experience using essential testing techniques
    • Increase knowledge of the relationship between testing techniques and requirements documentation
    • Develop techniques to improve requirements writing skills to create testable requirements
    • Describe the BA’s role in testing
    • Describe the definition and goals of testing
    • Apply the principles of structured testing
    • Define different types of testing and know when to use each type of test on a project
    • Apply the V-Model
    • Create a QA plan
    • Perform a Structured Walkthrough to test requirements documentation
    • Perform Validation and Verification of requirements, design and coding deliverables
    • Review and ensure the quality of the testing strategy using Structured Testing
    • Design Functional and System (Non-functional) tests including black box test case techniques
    • Design an Acceptance Testing strategy
    • Describe QA metrics
    • Apply Six Sigma techniques to testing
    • Ensure complete test coverage with effective use of decision tables

    On-site requirements:

    For each trainee:

    • 1 pad or paper + pen

    For the instructor:

    • Whiteboard and non-permanent markers
    • Overhead screen projector or large colour monitor, connected to instructor’s PC
    • PC with: Microsoft Office, PowerPoint presentation

    Included in each trainee’s kit:

    • Detailed course notes
    • Full workshop solutions
    • Job Aids booklet containing:
    • Templates
    • Examples
    • Glossary of technical terms


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